Election Workers Are Drowning in Records Requests. AI Chatbots Could Make It Worse

In the hectic world of elections, workers are already overwhelmed with the sheer volume of records requests they receive. With the rise of AI chatbots, this workload could potentially increase even further.

AI chatbots have the potential to streamline the records request process by automatically responding to inquiries and providing requested information in a timely manner. However, there are concerns that relying too heavily on AI could lead to errors or delays in providing accurate information.

Despite the potential pitfalls, many election offices are exploring the use of AI chatbots to help manage the growing demand for election information. It remains to be seen if these chatbots will be a helpful tool or just another burden on already overstretched election workers.